Effective Date: 28.05.2024

Introduction

Convert Wellness Caravan (“CWC”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ConvertWellnessCaravan.com. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the site or when you choose to participate in various activities related to the site, such as online chat and message boards.
  • Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the site.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

  • Create and manage your account.
  • Process your transactions.
  • Email you regarding your account or order.
  • Deliver targeted advertising, newsletters, and other information regarding promotions and the site to you.
  • Enable user-to-user communications.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the site.
  • Generate a personal profile about you to make future visits to the site more personalized.
  • Increase the efficiency and operation of the site.
  • Monitor and analyze usage and trends to improve your experience with the site.
  • Notify you of updates to the site.
  • Offer new products, services, and/or recommendations to you.
  • Perform other business activities as needed.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4. Cookies Policy

What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by online service providers to facilitate and help to make the interaction between users and websites faster and easier, as well as to provide reporting information.

How We Use Cookies

We use cookies to:

  • Enhance the user experience on our website.
  • Understand how users use our site and services.
  • Improve and optimize the performance of our site.
  • Keep track of services you have used.
  • Store your preferences and settings.
  • Provide targeted advertising and marketing communications.

Types of Cookies We Use

  • Strictly Necessary Cookies: These cookies are essential to provide you with services available through our website and to enable you to use some of its features.
  • Performance Cookies: These cookies are used to collect information about traffic to our website and how users use our website.
  • Functional Cookies: These cookies allow our website to remember choices you make when you use our website, such as remembering your language preferences, remembering your login details, and remembering the changes you make to other parts of our website that you can customize.

Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and some functionality may no longer be available.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: